Privacy Policy

Welcome to My State CSC (accessible from https://mystatecsc.com).
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or interact with our website.

This document applies to all users, visitors, and contributors of mystatecsc.com.
By using our website, you agree to the terms described below. If you do not agree, please do not use the site.

1. About Our Website

My State CSC is a privately managed informational website designed to educate and guide users on various online and digital processes.
Our goal is to help users understand digital services, learn online tasks, and access useful tools easily.

We are not affiliated, authorized, or connected with any government department, CSC center, or e-Governance program.
All information shared on this site is for educational and awareness purposes only.

2. Information We Collect

We respect your privacy and only collect the minimum information necessary to operate effectively and provide a good user experience.

The types of data we may collect include:

(a) Personal Information You Provide Voluntarily

When you contact us through email or our website, you may share:

  • Your full name
  • Email address
  • Message or query details

We collect this information only to respond to your messages and improve our content.

(b) Non-Personal Information (Automatically Collected)

When you visit our website, certain information is collected automatically through cookies or analytics tools:

  • Your IP address
  • Browser type and version
  • Device type
  • Time and duration of visit
  • Pages visited on our site
  • Referring website (if any)

This information helps us understand visitor behavior, improve website performance, and provide a smoother browsing experience.

(c) Cookies

Our site may use cookies — small text files stored on your browser — to:

  • Improve website functionality
  • Save user preferences
  • Analyze traffic through Google Analytics

You can disable cookies from your browser settings anytime. However, some parts of the site may not function properly without cookies.

3. How We Use Collected Information

We use collected information for the following purposes:

  1. To respond to user queries and emails
  2. To improve website layout, design, and content quality
  3. To analyze traffic and understand user behavior
  4. To enhance user experience and provide relevant guides
  5. To ensure website security and detect misuse
  6. To comply with applicable legal obligations

We do not sell, rent, or trade user information to any third party.

4. Email Communication

If you email us through contact@mystatecsc.com or support@mystatecsc.com, we may store your email for record-keeping purposes or to respond to your future queries.
We do not use your email for marketing unless you give explicit consent.

We never send spam or promotional emails that are not related to our services.

5. Third-Party Services

Our website may use third-party tools and services to operate smoothly, such as:

  • Google Analytics: for traffic analysis and performance reports
  • Google AdSense: for displaying ads that support our website operations
  • Cloud hosting providers: for website storage and security

These third parties may collect certain anonymous information through cookies.
Each of them has their own privacy policies, which you can review on their official websites.

We have no control over how these external services use data, but we only partner with reputable and compliant providers.

6. Google AdSense and Advertising Policy

We may display ads served by Google AdSense and other ad networks.
These services use cookies (including the DoubleClick cookie) to serve personalized ads based on your browsing behavior.

You can choose to opt out of personalized advertising by visiting:
👉 https://adssettings.google.com

We strictly follow:

  • Google AdSense Program Policies
  • Google Publisher Restrictions
  • Indian IT Act (Section 43A) regarding privacy and security

7. Links to Other Websites

mystatecsc.com may include links to other websites for reference or additional information.
These external sites have their own privacy policies and content.

We are not responsible for:

  • The accuracy of content on third-party sites
  • Their data collection methods
  • Any damages caused by visiting or using third-party websites

We recommend reading the privacy policy of every external site you visit.

8. Data Security

We take all reasonable measures to protect your personal data.
Our website uses secure hosting, SSL encryption (HTTPS), and firewall protection to prevent unauthorized access or misuse.

However, no online platform can guarantee 100% security.
By using our site, you understand that sharing data online always carries some level of risk.

9. Children’s Privacy

Our content is suitable for users aged 13 and above.
We do not knowingly collect personal information from children under 13 years of age.
If any such data is accidentally collected, it will be deleted immediately upon request.

Parents or guardians can contact us at support@mystatecsc.com if they believe a child has shared personal details.

10. User Rights and Choices

You have the right to:

  • Access the personal data you’ve shared with us
  • Request correction or deletion of your data
  • Opt out of cookies or analytics tracking
  • Withdraw consent for future communication

If you wish to exercise any of these rights, please contact us at contact@mystatecsc.com or support@mystatecsc.com.

We’ll respond within a reasonable time, typically within 15–30 business days.

11. Data Retention Policy

We keep your personal information only for as long as it’s needed to fulfill the purpose for which it was collected.

Emails or communication records are stored only for reference or legal compliance purposes, after which they are securely deleted.

12. User Consent

By using mystatecsc.com, you consent to our Privacy Policy and agree to its terms.
You also consent to the collection and use of information as explained in this document.

If you do not agree with any part of this policy, please discontinue using our website immediately.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect:

  • New laws or regulations
  • Changes in our services or tools
  • Updates to our data handling practices

Whenever we make changes, we’ll update the “Last Updated” date at the top of this page.
We encourage you to review this page regularly to stay informed about how we protect your data.

14. No Government Affiliation

mystatecsc.com is a private educational platform, not a government portal or authorized CSC service center.

We provide guides, learning materials, and tools for informational purposes only.
We never collect documents, charge fees, or represent any government body.

This point is clearly mentioned across all pages to maintain transparency and compliance.

15. Disclaimer About Information Usage

The information on mystatecsc.com is meant for educational and informational purposes only.
We do not guarantee that the content is always 100% error-free or up to date.
Users are encouraged to verify official sources before submitting any personal or financial data online.

16. How to Contact Us

If you have any questions, suggestions, or concerns about our Privacy Policy or data handling practices, please reach out to us at:

📧 Email (General Contact): contact@mystatecsc.com
📧 Email (Support): support@mystatecsc.com

Our team is available Monday to Saturday, 10:00 AM – 6:00 PM (IST).

17. Legal Compliance

We comply with:

  • Information Technology (Reasonable Security Practices and Procedures) Rules, 2011 under the IT Act, 2000 (India)
  • General Data Protection Regulation (GDPR) principles for transparency and user control
  • Google Publisher Policies for content and privacy

At My State CSC, we believe privacy is not just a policy — it’s a commitment.
We handle every visitor’s data responsibly, transparently, and securely.

Your trust is the foundation of our work, and we’ll continue to earn it by keeping your information safe and your experience smooth.

Thank you for trusting mystatecsc.com.